Terms and Conditions

3.1 Eligibility

You must be 18 or older. TRYMORZO is a B2B platform for shop owners and business operators. Consumer use (personal, non-business) is not the intended use case.

3.2 Accurate Information

You agree to provide accurate, current, and complete information during registration — including your shop name, address, and GSTIN — and to keep it updated. Providing false information, including a fraudulent GSTIN, may result in immediate account termination.

3.3 Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activity that occurs under your account, whether by you or your team members
• Immediately notifying trymorzo@gmail.com if you suspect unauthorized access

We are not liable for losses resulting from unauthorized use of your account due to your failure to maintain credential security.

3.4 One Account Per Business

Each TRYMORZO account is for one business entity or individual. You may add team members within your account using Team Access. You may not share login credentials across separate unrelated businesses.

4.1 Completely Free

TRYMORZO is currently offered completely free of charge. All features — including invoicing, inventory, customers, analytics, your free business website, WhatsApp & email sending and GST reports — are available to every registered shop at no cost. No credit card is required to create an account.

4.2 Fair Use

The free service is intended for genuine use by your business. Creating multiple accounts to abuse the service, or using it for anything unlawful, may result in suspension of the associated accounts.

4.3 Future Changes

If we introduce paid plans in the future, we will notify you in advance via email or in-app notice, and your options will be clearly described at that time.

4.4 Data After Account Closure

• Invoice records are retained for 7 years as required by the CGST Act 2017 (Section 35) and Income Tax Act 1961.
• All other personal data is deleted within 90 days of account closure.
• You may export your data at any time before account closure using our export tools.

7.1 Your GST Obligations

• You are solely responsible for the accuracy of GST rates, HSN/SAC codes, and GSTIN details you configure in the Platform.
• You are responsible for filing your GST returns — GSTR-1 (due 10th of following month), GSTR-3B (due 20th/22nd of following month).
• If your turnover exceeds ₹5 crore, e-invoicing through the IRP may be mandatory for B2B transactions; TRYMORZO invoices do not automatically generate IRN. Consult your CA.
• You are responsible for Input Tax Credit reconciliation between your GSTR-2A and purchase records.

7.2 Not a Tax Advisor

VLINTIOS OPC Private Limited is not a licensed tax advisor, chartered accountant, or GST consultant. Nothing in the Platform or these Terms constitutes tax advice. We strongly recommend consulting a qualified CA or GST practitioner for your compliance obligations.

We are not liable for any GST penalties, interest, notices, or audit consequences arising from incorrect data entered through the Platform or incorrect use of Platform-generated reports.

7.3 Your GSTIN

If you provide a GSTIN in your account settings, it will appear on your GST invoices. You confirm that any GSTIN provided is valid, active, and belongs to your registered business. Providing a fraudulent or invalid GSTIN is a violation of the GST Act and these Terms.

8.1 Prohibited Activities

You agree to use the Platform only for lawful purposes. You must not:

• Generate fraudulent, backdated, or fictitious invoices
• Misrepresent or manipulate GST amounts or GSTIN details
• Use the Platform to facilitate tax evasion or money laundering
• Create invoices for goods or services not actually supplied
• Attempt to reverse-engineer, decompile, disassemble, or scrape any part of the Platform
• Use automated bots, scripts, or crawlers to access the Platform without written permission
• Upload malicious code, viruses, ransomware, or harmful content
• Attempt to gain unauthorized access to other users' accounts or data
• Impersonate another business, person, or entity
• Resell, sublicense, or white-label the Platform without our prior written consent
• Create multiple accounts to circumvent usage limits

8.2 WhatsApp-Specific Restrictions

• You must only send invoices to customers who have done business with you and whose phone numbers you legitimately hold.
• You must not use this feature to send unsolicited marketing messages.
• You must comply with Meta's WhatsApp Business Terms of Service.
• Bulk promotional messaging through this feature is prohibited.

8.3 Consequences of Violation

• Immediate account suspension without notice
• Permanent account termination
• Reporting to relevant law enforcement or regulatory authorities
• Civil liability for any damages caused to VLINTIOS or third parties

9.1 Your Ownership

You retain full ownership of all data you enter into TRYMORZO — shop information, customer records, product data, and invoices. We do not claim any intellectual property rights over your content.

9.2 License to Us

By using the Platform, you grant us a limited, non-exclusive, worldwide, royalty-free license to store, process, and transmit your data solely to provide the services described in these Terms. This license terminates when you delete your account.

9.3 Your Responsibility for Customer Data

You are the Data Fiduciary for your customers' personal data under the DPDP Act 2023. You must:

• Ensure you have a legitimate basis to enter and process your customers' data
• Inform your customers that their data is being stored in a digital platform for billing and communication purposes
• Not enter data about individuals who have not done business with you
• Comply with your own obligations as a Data Fiduciary under the DPDP Act 2023

9.4 Data Export

You may export your data (invoices, customer list, inventory, GST reports) at any time from within the Platform in PDF and CSV formats.

9.5 Data Accuracy

You are solely responsible for the accuracy of data entered into the Platform. We are not liable for incorrect invoices, wrong GST calculations, or erroneous reports resulting from inaccurate data entry.

12.1 Our Property

All elements of the Platform — the TRYMORZO name, logo, codebase, UI design, tryVLINK branding, and all original content — are owned by VLINTIOS OPC Private Limited and protected under the Copyright Act, 1957, Trade Marks Act, 1999, and applicable Indian and international intellectual property law.

12.2 Restrictions

• Copy, reproduce, distribute, or create derivative works from any part of the Platform
• Use the TRYMORZO or VLINTIOS name, logo, or branding without prior written consent
• Remove or alter any proprietary notices, labels, or marks on the Platform

12.3 Feedback

If you provide feedback, suggestions, or ideas about the Platform, you grant VLINTIOS a perpetual, irrevocable, worldwide, royalty-free license to use, incorporate, and commercialise that feedback without any obligation or compensation to you.

14.1 Platform Warranty Disclaimer

TRYMORZO is provided “as is” and “as available” without warranties of any kind, express or implied.

14.2 Consequential Damages

We are not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profit, loss of data, GST penalties, or losses arising from incorrect tryVLINK AI responses.

14.3 Aggregate Liability Cap

Since the Platform is currently provided free of charge, our total cumulative liability shall not exceed ₹100 (one hundred rupees), to the maximum extent permitted by applicable law.

14.4 Exceptions

Nothing in these Terms limits liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any liability that cannot be excluded under mandatory Indian law.

16.1 By You

You may terminate your account at any time via Account Settings > Close Account or by emailing trymorzo@gmail.com.

16.2 By Us — With Notice

We may terminate your access with 30 days' written notice if we decide to discontinue the Platform entirely.

16.3 By Us — Immediate

We may immediately suspend or terminate your account without notice if you violate Section 6 (Acceptable Use) or we detect fraudulent or illegal activity.

16.4 Effect of Termination

• Your access to the Platform ceases immediately
• Your free shop website is taken offline within 90 days
• Invoice and payment records are retained for 7 years (CGST Act obligation)
• All other data is deleted within 90 days

17.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of India.

17.2 Informal Resolution

Before initiating formal legal proceedings, you agree to contact us at trymorzo@gmail.com and attempt to resolve the dispute informally for a period of 30 days.

17.3 Jurisdiction

If the dispute cannot be resolved informally, it shall be submitted to the exclusive jurisdiction of the courts in Vijayawada, Andhra Pradesh, India.

17.4 Consumer Rights Preserved

Nothing in these Terms affects your rights as a consumer under the Consumer Protection Act, 2019, including the right to approach the relevant consumer dispute redressal commission.

20.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and TRYMORZO regarding the Platform.

20.2 Severability

If any provision of these Terms is found invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining Terms will continue in full force.

20.3 No Waiver

Our failure or delay in exercising any right under these Terms does not constitute a waiver of that right.

20.4 Assignment

You may not assign your rights or obligations under these Terms to any third party without our prior written consent.

20.5 Force Majeure

We are not liable for failure to perform any obligation under these Terms due to circumstances beyond our reasonable control, including natural disasters, government actions, internet outages, power failures, or pandemic-related restrictions.

20.6 Language

These Terms are written in English. In case of any conflict with a translated version, the English version prevails.